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Chatbot automation
Chatbot and automation development — support bots, FAQ flows and CRM-connected assistants for web and messaging channels.
We automate the repetitive layer of customer communication: FAQ, lead capture, status updates and handoff to humans — wired to your CRM or product database.
Bots are scoped as product features with measurable outcomes (fewer tickets, faster first response), then iterated after launch.
What we ship
- Customer-support chatbots in real time
- FAQ and lead-qualification automation
- CRM and messaging platform integrations
What you get
- 24/7 answers for common requests
- Leads and tickets routed into your systems
- Clear handoff when a human is needed
Who it is for
Teams drowning in repeat questions or manual lead handling.
How we work
Senior-led crew — engineering, design, PM and QA. Spec, build, launch. MVP in about 3 weeks when the scope is tight.
Typical stack
Node.js, LLM APIs when useful, Telegram / web widgets, CRM APIs
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